At Dulcito E’ Coco, we strive to ensure your satisfaction. Therefore, we offer exchanges and returns under the following conditions:

Timeframe for Exchanges and Returns: You have a period of eight (8) business days from the date of purchase to request an exchange or return.

Conditions for Exchanges and Returns:

  • The item must be in perfect condition, without signs of use or damage.
  • It must retain all original tags and be in its original packaging.
  • Items that have been washed, altered, or damaged will not be accepted.

Responsibility for Item Condition:

  • We are not responsible for exchanges or returns if:
  • The item is received in poor condition.
  • The eight (8) business day timeframe has passed.

Refunds: We do not offer monetary refunds under any circumstances. Exchanges can be made for another item of equal or higher value, with the price difference paid by the customer.

Final Sale Items: Items purchased on sale or discount are final sale and are not eligible for exchanges or returns.Thank you for your understanding. If you have any questions, feel free to contact us at dulcitoecoco.usa@gmail.com